Zell am See-Kaprun Vacations from $2,338

Nice apartments but poorly managed. I have a long list of issues, that started with a very bad check in experience (property didn't send me the check in details, then the phone support wasn't able to give me directions to my apartment). After 20 minutes of searching and calls I finally got the instructions email and could get into my apartment. The apartment smelled like mould, coming from the bathroom. Toilet was dirty. I asked to be moved, and got another apartment quickly (that was a good point). The second apartment was also not cleaned properly: - smelly and dirty toilet and shower - dirty couch - dirty fridge - coffe spilled on the upper shelf in the kitchen - loose tap in the kitchen - dusty lights with dead bugs inside. Good parts: - clean bed sheets and towels - comfortable bed - warm rooms - nice design - good location - well equipped kitchen. I don't think I would stay here again in the future.

Our stay was short but nice. My parents used to stay here when they were in town so it brought back warm memories. The hotel is conveniently located with a nice breakfast.

The Air Conditioner is centrally controlled at the reception. They turn it on when they feel you need AC. I was hot in my room but as it was not on, I had to open the window to get cool air. I found this weir.

Clean Room. Nice staff.